The Serendis Blog
9 April, 2025
Can empathy really be taught?
There is a simultaneously profound and practical question that today’s leaders need to grapple with: Can empathy, a critical skill in modern work environments, be taught? Among all the soft skills that distinguish exceptional leaders, empathy stands out as particularly valuable….
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17 March, 2025
The Diversity Dilemma: Why a new approach is needed for real inclusion
Like many of you, I am concerned by the dramatic comments and decisions from large global organisations like Meta, McDonald’s, Boeing and Ford to end their DEI initiatives. But they didn’t completely surprise me. As a corporate leadership expert, I…
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13 March, 2025
Serendis Leadership turns 20!
It was never a conscious decision for me to become an entrepreneur. It was my passion for coaching that led me to head up a consultancy and then launch a tech start up. I was simply driven to create…
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11 March, 2025
Addressing the Authenticity Paradox in Mentoring
There’s a common trap in mentoring relationships that’s easy to miss. It occurs when both parties try and shape the mentee into a “carbon copy” of their mentor. This creates an “authenticity paradox” in which the very relationship meant to…
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12 August, 2024
From Managing to Coaching – Easy to Consider But Hard to Achieve?
It is 2pm and Claire has been in back-to-back meetings since 8am. She has not had lunch yet and has had to present to ExCo, meet a critical client and address a couple of urgent issues with the tech team….
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12 August, 2024
4 Ways Mentoring Develops Senior Leaders
If sending the entire executive team to a tailored workshop at Harvard Business School isn’t going to happen this year, developing your organisation’s most senior leaders is still within reach. You don’t have to look far or even outside your…
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20 March, 2024
Unlocking Leadership Excellence with Leader360
The Serendis team, driven by our leadership practice team, uses Leader360 to bring an evidence-based approach to help leaders assess and enhance their organisational impact. At the heart of Leader360 lies a robust framework comprising 14 essential leadership capabilities. These capabilities…
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1 March, 2024
3 Ideas from my time with Adam Grant
I was incredibly lucky this month to have the opportunity to join Adam Grant for dinner during his whirlwind trip to Sydney. Adam is an organisational psychologist and Professor at the Wharton School of Management. He is a leading expert…
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1 March, 2024
Is the gap widening between people leaders and team members’ perceptions of what good management looks like?
As an executive coach, I have the privilege to be invited into people’s minds. They share their frustrations, their moments of joy and their day-to-day experiences…or rather their perception of their day-to-day experiences. I have learnt over the years that there is…
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6 October, 2023
Better leadership: how to increase your people’s accountability without losing trust
Many of today’s leaders feel they’re being pulled in different directions. Leaders know the importance of increasing psychological safety in the workplace, of creating an enjoyable work environment and of meeting employees’ expectations of positive work-life balance. At the same…
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6 October, 2023
3 coaching lessons from our Founder
It has never been a conscious decision for me to become an entrepreneur. It is my passion for coaching that led me to head up a consultancy and then a tech start-up. Leading two businesses is a daily brain gymnastic…
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3 July, 2023
Our cross-industry mentoring programs’ secret sauce
‘The structure and support provided by Serendis on this program made it a uniquely valuable experience for me’ (2022 Mentee) ‘I have been a mentor on this program many times but still learn at each session as the art of…
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