Inclusion 360 assessment tool
A validated, data-driven tool that builds the self-awareness leaders need to shift from unconscious behaviour to deliberate, inclusive behaviour.
Inclusion 360 is Serendis’ validated, 9-dimension instrument designed to build the self-awareness leaders need to shift from unconscious patterns of exclusion to deliberate, inclusive leadership.
Developed through a rigorous process, including the assessment of over 1,700 academic and business articles, detailed review of more than 100 sources, and decades of combined leadership and organisational experience, the model provides a structured and measurable approach to inclusion. Its robustness has been tested in practice with thousands of leaders using the tool and external statistical validation confirming both its reliability and validity.
By making these dimensions visible and measurable, Inclusion 360 enables organisations to move beyond intention and provide practical action-oriented feedback for leaders to measure their personal impact and course-correct their approach to enhance inclusion and agility.
The model illustrates how organisations evolve in their approach to inclusion and diversity, moving from basic compliance to fully embedding inclusive practices as a driver of performance. At its most mature stage, inclusion becomes a strategic capability that strengthens decision-making, innovation, and overall business outcomes.
Anonymous, non-confrontational feedback helps individuals engage more openly, reducing defensiveness and strengthening their capacity to learn, adapt, and take on stretch.
Anonymous, non-confrontational feedback helps individuals engage more openly, reducing defensiveness and strengthening their capacity to learn, adapt, and take on stretch.
Anonymous, non-confrontational feedback helps individuals engage more openly, reducing defensiveness and strengthening their capacity to learn, adapt, and take on stretch.
How Inclusion360 supports leaders
Measure
Inclusion360 is built on a validated nine-dimension framework, developed through the assessment of over 1,700 academic and business articles and decades of combined leadership experience. By making inclusion visible and measurable, it enables organisations to move beyond intention and track meaningful progress over time.
Assess
Our statistically validated 360 instrument provides leaders with the most accurate insights into their personal impact on inclusion and the culture they shape around them. Its reliability and validity have been confirmed through rigorous external validation and tested in practice with thousands of leaders.
Action
Leaders self-assess against the nine dimensions and select practical, day-to-day micro-actions to shift from unconscious patterns of exclusion to deliberate, inclusive leadership. Over time, these actions compound, building the self-awareness and habits that drive cultural change and strengthen decision-making, innovation, and performance.
Explore how we help organisations build adaptive, inclusive cultures.
Insights
Explore insights for leaders shaping high-performing, inclusive organisations. Discover blogs, podcasts, videos, webinars and guides grounded in practical experience and current leadership thinking.