Salomé Arous
Salomé is a Project Manager at Serendis Leadership with a background spanning political analysis, digital advertising, and change management consulting. She brings an international perspective…
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Mark Arblaster
Mark Arblaster is a Consultant at Serendis Leadership, contributing to the design and delivery of leadership, talent, and inclusion programs. He works across program development…
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Pip Murphy
Pip Murphy is a Principal Consultant at Serendis Leadership, specialising in leadership consulting, executive and team coaching, mentoring and inclusion. She brings more than 30 years of experience across corporate, advisory and non-profit environments, working with senior leaders to strengthen performance, communication and impact.
Pip’s corporate career included senior roles at Westpac, where she served as Head of Diversity and Inclusion, Head of Customer Experience at St.George Bank, and Head of Product and Group Strategy. Prior to that, she was a consultant at Bain & Company, advising senior executives on strategy, acquisitions and operations across a range of industries. She began her career in financial markets in New York, leading offshore trading functions for Prudential Securities and ABN AMRO.
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Sarah Dutton
Sarah Dutton is the Chief Operating Officer at Serendis Leadership, responsible for managing all aspects of the firm’s business operations. Since joining Serendis in 2016…
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Natalie Carr
Natalie Carr is Chief Financial Officer at Serendis Leadership, with responsibility for the firm’s financial stewardship and operational management. She works across all aspects of…
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Malcolm Thompson
Malcolm Thompson is a Principal Consultant at Serendis Leadership, bringing more than 25 years of senior experience in international banking and finance, followed by over a decade in leadership consulting, coaching and mentoring.
His corporate career spanned senior roles at National Australia Bank, where he led the Global Banks and Diversified Financials business, the Wholesale Banking business for Asia based in Hong Kong, and the Global Financial Markets Interest Rate and Credit Sales business. Earlier roles with Macquarie Bank, Bankers Trust and Credit Suisse took him across New York, Sydney and Melbourne.
Malcolm’s consulting work spans leadership consulting, executive and team coaching, and organisational development. He brings a disciplined, commercially grounded approach to his work with individuals and teams, supporting leaders to strengthen performance, broaden perspective and contribute with greater clarity and intent.
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Julie Washington
Julie Washington is a Director and General Manager at Serendis Leadership, where she leads the firm’s Talent Development practice and oversees enterprise-wide mentoring, sponsorship and coaching programs.
She brings 30 years of leadership experience, including more than two decades in senior corporate roles and eight years in consulting, with deep expertise in leadership consulting, organisational development, coaching and inclusion. Her sector experience spans retail, consumer, property and global financial services, with clients including LVMH, WiBF, PCA and the Drinks Association.
Julie designs and delivers bespoke talent development programs that strengthen organisational capability and build sustainable leadership pipelines, working closely with senior leaders and executive teams to accelerate high-potential talent and embed relational capability at scale.
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Bianca Havas
Bianca Havas is a Director at Serendis Leadership and an experienced leadership consultant, facilitator and executive coach with more than 20 years of experience across the corporate and non-profit sectors. Her work sits at the intersection of strategy, culture and leadership, supporting organisations to build the capability needed to navigate complexity and sustain performance over time.
Bianca partners with clients across higher education, health and medical research, automotive and not-for-profit sectors. She designs and leads structured leadership and mentoring programs that engage hundreds of participants annually, helping leaders and teams to build inclusive, high-performing cultures.
Her practice spans leadership consulting, mentoring, executive and team coaching, and inclusion and organisational development. She is an accredited executive coach with Coaching Australia and an accredited facilitator of the Herrmann Brain Dominance Instrument (HBDI).
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Tim Youle
Tim Youle is a Director at Serendis Leadership with more than 25 years of experience in leadership, consulting and executive and team coaching. He works with organisations to strengthen leadership capability, align culture and strategy, and build environments that support sustained, inclusive performance.
Tim partners with clients across organisations of varying scale, supporting leaders at all levels to lift performance and navigate complexity. His work spans organisational development, strategy and culture alignment, leadership and team facilitation, and the considered use of diagnostics to deepen insight and accountability.
He brings particular experience in guiding organisations through significant transition, including a substantive role in the $4 billion transfer of CommInsure to AIA Group, where he supported leaders and key stakeholders through a complex period of change.
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Maud Lindley
Maud Lindley is the Founding Director of Serendis Leadership, where she partners with senior executives and leadership teams to navigate complexity, elevate performance and build adaptive organisations.
With more than two decades of experience across Asia Pacific and internationally, Maud is a trusted advisor to executives at the most senior levels of management, including across many ASX-listed organisations. Her work spans a broad range of executive priorities, from strengthening leadership effectiveness and decision-making to supporting leaders through transformation, growth and organisational change.
As an executive coach, she is known for her ability to get to the heart of complex leadership challenges and support leaders to respond with clarity and confidence in high-stakes environments.
Maud is frequently sought out by leading Australian organisations to deliver keynotes on leadership topics including adaptive leadership, navigating uncertainty and shaping high-performing cultures. She is recognised for helping leaders translate strategic agility and human insight into practical, lasting impact.
Maud is also the host of the podcast Mentoring Unlocked, now in its third season, where she speaks with senior executives about their leadership journeys and the role of mentoring and coaching in shaping their careers.
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