Louise joined Serendis bringing 30 years of experience in Financial Services regionally and globally. Louise's most recent role was Senior Vice President, COO for State Street Bank and Trust Company Sydney and COO for State Streets Global Markets business in Asia Pacific.
Louise was a member of State Streets Asia Pacific Executive leadership team shaping the strategic direction of Custody and Global Markets business within the region. As a skilled leader of large teams across Asia, Louise has the ability to create a shared sense of purpose and commitment amongst team members that enabled delivery on business imperatives. Louise demonstrated success in building business growth and instilling teamwork across geographic and cultural boundaries. Louise has strong experience working in multi-regulatory regimes.
Louise founded State Street's Women in Leadership programs in Asia. Through her advocacy and passion for developing women, Louise worked particularly in China, Japan, Korea, Taiwan, Singapore and Australia developing and implementing Mentoring, Sponsorship and leadership programs, demonstrating talent development as a personal and organisational priority. As the COO for State Street bank in Sydney Louise worked with local regulators implementing frameworks around ethical values, risk and culture.
She has actively been involved in the growth of the Women in Banking and Finance Mentoring program and was a founding member of the of the WIBF / AFMA Gender Diversity research committee identifying industry trends and developing solutions across the banking industry.
Prior to working at State Street, Louise worked for Schroder's Australia and Ernst and Young.
Throughout her career, Louise has been a passionate mentor / coach particularly developing women to advance their careers. Louise holds a Bachelor of Business, University of Technology, she has served as a Director on the Australian Payments Clearing Association and the Australian Financial Markets Operations Association. Louise has completed organisational and team coaching certification at the Institute of Executive Coaching and Facilitation Skills for Consultants.