Leadership Development Programs
Comprehensive programs tailored to build the mindset and skills your leaders need to succeed.
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A consistent philosophy,
tailored to context
We bring a consistent focus on performance, accountability, and leadership capability across all engagements. How this is applied varies significantly depending on the sector, organisational context, and leadership cohort.
Our programs are designed around each client’s strategic priorities and operating environment, and can include leadership development programs, mentoring and sponsorship initiatives, executive coaching, and team development.
This combination of a clear methodology and deep contextual understanding enables us to design programs that are both rigorous and highly relevant, ensuring leaders can immediately apply what they learn.
A consistent philosophy,
tailored to context
We bring a consistent focus on performance, accountability, and leadership capability across all engagements. How this is applied varies significantly depending on the sector, organisational context, and leadership cohort.
Our programs are designed around each client’s strategic priorities and operating environment, and can include leadership development programs, mentoring and sponsorship initiatives, executive coaching, and team development.
This combination of a clear methodology and deep contextual understanding enables us to design programs that are both rigorous and highly relevant, ensuring leaders can immediately apply what they learn.
Our expertise
We deliver bespoke, strategic programs designed to solve complex people challenges and elevate performance at the highest levels.
High Performing Teams
Aligning executive groups around shared purpose, robust communication, and strategic vision.
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Mentoring and Sponsorship
Strategic frameworks linking emerging talent with senior sponsors to accelerate growth.
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Individual Executive Coaching
One-on-one reflective partnerships for senior leaders navigating complex challenges.
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Leadership Assessments
Targeted, high-impact sessions focused on specific skills like feedback or adaptive thinking.
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Inclusive Leadership Programs
Equipping leaders to foster psychological safety, mitigate bias, and leverage diverse thinking.
Learn moreTrusted by top executives across global organisations
Insights
Explore insights for leaders shaping high-performing, inclusive organisations. Discover blogs, videos, podcasts and whitepapers grounded in practical experience and current leadership thinking.
PODCAST
Mersina Mouhtaris, Managing Director, Head of Compliance Australia at RBC Capital Markets
LISTEN NOW
BLOG
How evidence-based mentoring is reshaping leadership pathways for women in health and medical research
READ ARTICLE
PODCAST
Pip Murphy, Principal Consultant, Serendis Leadership
LISTEN NOW
Leading in complex environments
Organisations are operating in environments where constant change, competing priorities, and rising expectations are placing sustained pressure on leaders to deliver performance while continuing to adapt and evolve.
As a result, many organisations are grappling with critical leadership challenges, including:
- Developing future leaders and strengthening leadership pipelines
- Building inclusive leadership capability that translates into performance
- Strengthening culture, communication, and organisational alignment
- Supporting leaders to navigate transformation with clarity and confidence
- Building leadership teams that operate cohesively and perform at pace
- Preparing middle managers to step into more senior, complex roles
We partner with organisations to build leadership capability that drives outperformance: enabling leaders to deliver on today’s priorities, while shaping their organisation’s future direction.
Our work spans leadership and talent development, executive coaching, mentoring and sponsorship, and inclusive leadership. We support organisations navigating transformation, strengthening leadership pipelines, and building cultures that sustain performance over time.
What is leadership development?
Leadership development programs help organisations build the skills, mindset and capabilities leaders need to guide teams, drive performance and create inclusive cultures.
What is leadership development?
Leadership development is the deliberate process of building a leader’s capability to deliver on core responsibilities while also shaping and advancing strategic priorities across products, systems, behaviours, and culture.
It requires leaders to operate in a constant state of change, adapting their approach, making informed trade-offs, and responding to shifting organisational needs without losing focus on performance.
Effective leadership development builds the capacity to balance business-as-usual delivery with longer-term strategic progress. It strengthens a leader’s ability to think broadly, act decisively, and lead inclusively, drawing on diverse perspectives to make better decisions and achieve more sustainable outcomes.
A structured platform that support mentoring, sponsorship, and coaching through guided reflection, goal setting, and AI-supported development.
MentorKey is designed to maximise the impact of development conversation by providing a clear framework for preparation, reflection, and follow-throught.
Through proprietary “Keys”- self-guided reflections, participants are supported to clarify their goals, capture insights, and translate discussions into meaningful action. Mentors and coaches are also equipped with practical guidance, ensuring conversations remain focused, purposeful, and aligned to development outcomes.
Designed to sustain
behaviour change at scale
Our digital platforms are designed to reinforce learning over time while enabling organisations to scale leadership development with consistency and quality.
By embedding reflection, action, and accountability into the development process, we support leaders to move from awareness to sustained behaviour change. At the same time, our platforms ensure this capability can be developed systematically across teams, cohorts, and geographies.
Technology and tools to support your program
Explore all productsAs a digitally enabled consultancy, all Serendis talent development programs are supported through our proprietary platform, MentorKey. This extends learning beyond workshops and conversations, embedding development into the flow of work. Participants are prompted to reflect, apply insights in real time, and track their progress over time, ensuring capability is reinforced, sustained, and embedded into day-to-day leadership practice.
Tool to assess leadership skills and areas for development
Broadening perspective, strengthening decision-making, and building the capability to contribute to organisational priorities and stakeholder outcomes.
Technology and tools to support your program
As a digitally enabled consultancy, all Serendis talent development programs are supported through our proprietary platform, MentorKey. This extends learning beyond workshops and conversations, embedding development into the flow of work. Participants are prompted to reflect, apply insights in real time, and track their progress over time, ensuring capability is reinforced, sustained, and embedded into day-to-day leadership practice.
Tool to assess leadership skills and areas for development
Broadening perspective, strengthening decision-making, and building the capability to contribute to organisational priorities and stakeholder outcomes.
Leadership development in action
See all case studiesAs a digitally enabled consultancy, all Serendis talent development programs are supported through our proprietary platform, MentorKey.
Leadership challenges we solve
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
How Serendis leadership development programs are different
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
We provide tailored programs for both emerging and senior leaders. Sit diam est id urna placerat condimentum malesuada adipiscing fringilla. Libero dictum tortor pellentesque.
Common leadership challenges
- Developing future leaders
- Building inclusive leadership skills
- Strengthening culture and communication
- Supporting leaders through change
- Upskilling managers with coaching skills
- Preparing middle managers for senior roles
Tailored leadership solutions across sectors
Financial Services
We work with banks, insurers, and financial institutions navigating complexity, heightened regulation, and shifting customer expectations. Our programs strengthen leadership capability to drive alignment, manage risk, and deliver performance in fast-moving environments.
Financial Services 2
We work with banks, insurers, and financial institutions navigating complexity, heightened regulation, and shifting customer expectations. Our programs strengthen leadership capability to drive alignment, manage risk, and deliver performance in fast-moving environments.
Financial Services asdasdasd
We work with banks, insurers, and financial institutions navigating complexity, heightened regulation, and shifting customer expectations. Our programs strengthen leadership capability to drive alignment, manage risk, and deliver performance in fast-moving environments.
Financial Services 2
We work with banks, insurers, and financial institutions navigating complexity, heightened regulation, and shifting customer expectations. Our programs strengthen leadership capability to drive alignment, manage risk, and deliver performance in fast-moving environments.
Our impact
“When you invite others into your brain and let them challenge your perspective, you grow. That is the heart of adaptive leadership.”
20+
YEARS
Developing Leaders
150+
PROGRAMS
Successfully Delivered
Global
mindset,
local
support
360˚ awareness
Challenging an individual's perspective on their environment, their assumptions and unconscious beliefs through a 360 process
Group Learning and Individual Coaching
A balance of experiential team facilitation and content sessions and the personal insights through individual coaching
Embedding Change
Using the neuroscience of habits and principles of mindfulness
Retreats and Half Days
Learning nudges in-between workshops
Talk to our team about your organisation’s needs.
WHY COMPANIES PARTNER WITH SERENDIS
“They took the time to really understand our business and make us feel like we are the only client they have.”
Head of talent, diversity and change
WHY COMPANIES PARTNER WITH SERENDIS
“They took the time to really understand our business and make us feel like we are the only client they have.”
Head of talent, diversity and change
Leadership Workshops
Our services are designed to work together, building capability at individual, team, and organisational levels to enable sustained outperformance.
Inclusive Leadership Programs
Our services are designed to work together, building capability at individual, team, and organisational levels to enable sustained outperformance.
Executive & Group Coaching
Our services are designed to work together, building capability at individual, team, and organisational levels to enable sustained outperformance.
Talent Development Programs
Our services are designed to work together, building capability at individual, team, and organisational levels to enable sustained outperformance.
Leadership Development Programs
Our services are designed to work together, building capability at individual, team, and organisational levels to enable sustained outperformance.
Transforming mentoring conversations in the workplace
A structured platform that supports mentoring, sponsorship, and coaching through guided reflection, goal setting, and AI-supported development.
MentorKey is designed to maximise the impact of development conversations by providing a clear framework for preparation, reflection, and follow-through.
Transforming mentoring conversations in the workplace
A structured platform that supports mentoring, sponsorship, and coaching through guided reflection, goal setting, and AI-supported development.
MentorKey is designed to maximise the impact of development conversations by providing a clear framework for preparation, reflection, and follow-through.
Transforming mentoring conversations in the workplace
A structured platform that supports mentoring, sponsorship, and coaching through guided reflection, goal setting, and AI-supported development.
MentorKey is designed to maximise the impact of development conversations by providing a clear framework for preparation, reflection, and follow-through.
A platform designed to drive
behaviour change
Emerging Leaders Development Programs
We build the capability of emerging leaders to step confidently into leadership—strengthening decision-making, accountability, and the ability to deliver through others. Our programs focus on the critical transition from individual contributor to leader, ensuring early-stage leaders are equipped to perform and grow in increasingly complex environments.
Through Serendis’ digital platform, emerging leaders are supported beyond formal sessions, accessing structured reflection, practical tools, and guided learning that reinforces capability development in real time.
Senior Leadership Development Programs
We design development experiences for senior leaders who are responsible for both delivering results and shaping strategic direction. Our programs strengthen enterprise thinking, inclusive leadership, and the ability to lead through complexity while enabling organisations to scale capability and progression across the leadership pipeline.
Serendis’ digital platform enables consistency and scale, supporting senior leaders to stay connected to key themes, track progress, and embed learning across the organisation over time.
Leader as Coach Programs
We work with leaders to build coaching skills, and the capability to have purposeful conversations with team members that drive performance, accountability, and growth. Our programs focus on embedding coaching as a core leadership practice, strengthening team capability, collaboration, and sustained performance over time.
Leaders are prompted through Serendis’ digital platform to apply coaching in practice—capturing insights, reflecting on conversations, and building coaching capability through ongoing, structured reinforcement.
Inclusive and Adaptive Leadership Programs
We work with leaders to build coaching skills, and the capability to have purposeful conversations with team members that drive performance, accountability, and growth. Our programs focus on embedding coaching as a core leadership practice, strengthening team capability, collaboration, and sustained performance over time.
Leaders are prompted through Serendis’ digital platform to apply coaching in practice—capturing insights, reflecting on conversations, and building coaching capability through ongoing, structured reinforcement.
Inclusive and Adaptive Leadership Programs
We work with leaders to build coaching skills, and the capability to have purposeful conversations with team members that drive performance, accountability, and growth. Our programs focus on embedding coaching as a core leadership practice, strengthening team capability, collaboration, and sustained performance over time.
Leaders are prompted through Serendis’ digital platform to apply coaching in practice—capturing insights, reflecting on conversations, and building coaching capability through ongoing, structured reinforcement.
A platform designed to drive behaviour change
MentorKey is built on a simple but powerful principle: Leadership capability is not developed through theory alone, but through disciplined application driven by focused conversations, reflection, and action over time.
Focused on outperformance
We build the capability of emerging leaders to step confidently into leadership—strengthening decision-making, accountability, and the ability to deliver through others. Our programs focus on the critical transition from individual contributor to leader, ensuring early-stage leaders are equipped to perform and grow in increasingly complex environments.
Through Serendis’ digital platform, emerging leaders are supported beyond formal sessions, accessing structured reflection, practical tools, and guided learning that reinforces capability development in real time.
Inclusive leadership as a driver of performance
The most effective leaders create environments where diverse perspectives are actively encouraged and constructively challenged. Serendis supports leaders to engage cognitive and experiential differences in ways that strengthen thinking, improve decision-making, and elevate team performance. This is disciplined inclusion—balancing openness with accountability—so that contribution leads to better business outcomes.
Leadership is behavioural and sustained through practice
Leadership is developed through what leaders do, not what they know. Serendis focuses on observable behaviours—how leaders act, respond, and engage in real situations. Development extends beyond workshops into day-to-day practice, where new behaviours are tested, refined, and embedded over time. Supported by MentorKey, this ongoing application ensures behaviour change is visible, sustained, and aligned to performance expectations.
-
2005
Serendis Leadership founded by Maud Lindley
Initially Serendis was created as an executive coach
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
ing company, however this soon expanded into group workshops, mentoring and leadership development programs
-
2010
First mentoring program launched - Women in Banking and Finance
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
-
2015
Testing heading
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
-
2020
Covid
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
-
3056
Future
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
-
3089
Testing
Maud identified an exciting opportunity within her extensive financial services network, launching the Women in Baking and Finance Mentoring Program with 150 participants over 25 organisations. The program has expanded and evolved over the last 16 years, and continues to be a flagship partnership program between Serendis and WiBF.
Meet our team
Together, we bring together decades of leadership, consulting and mentorship experience across multiple industries.
Maud Lindley
Founding Director
Bianca Havas
Director
Tim Youle
Director
Julie Washington
Director
Malcolm Thompson
Principal Consultant
Pip Murphy
Principal Consultant
Natalie Carr
Chief Financial Officer
Sarah Dutton
Chief Operating Officer
Bree Kloda-Pavitt
Head of Marketing
Mark Arblaster
Consultant
Matthew Samar
Senior Project Manager
Lauren Einfeld
Head of Customer Success (MentorKey)
Kezia Nugraha
Head of Product (MentorKey)
James Joffe
Head of Development (MentorKey)
Salomé Arous
Project Manager
Darian Gunawan
Team Assistant
Building adaptive, inclusive leaders
We help organisations strengthen leadership capability and shape high-performance cultures.
How can we support you?
Industries
we work with
Deep sector experience, applied through tailored leadership solutions that drive outperformance